We want to begin by thanking everyone for your continued patience and support. Collecting isn’t just about owning a slabbed book—it’s about the story, the art, and the anticipation of finally holding something special in your hands. We understand how much these CGC submissions mean to you, and we want to keep you updated with complete transparency about where things stand.

As of now, we are still awaiting the official word from CGC regarding the latest batch of graded orders. Their turnaround times can vary depending on workload, demand, and the overall volume of submissions they are processing across the industry, especially at this time of year. Unfortunately, this means that while we’ve done our part in getting everything submitted and processed on time, the pace of the grading itself is out of our direct control.

We know how frustrating it can be to have no clear timeline. Many of you planned for these books to be back in your collections by now, whether for your personal enjoyment, for display, or even for investment purposes. That’s why we want to assure you that the second CGC provides us with updates—whether that’s shipping confirmation, grading progress, or expected return dates—we’ll make that information available to you right away.

We believe that trust comes with open communication. We will always keep you informed about your orders. Even when the update is simply, “We’re still waiting,” you’ll hear it from us. If you need to wonder if your books have been forgotten or misplaced—they haven’t. We haven't forgotten.

We’re treating these orders with the same level of care and respect that we would for our own personal collections. Once the books are returned from CGC, our process will move quickly: we’ll carefully inspect each slab for condition, package them securely, and ship them out promptly so that they reach you safely.

As long as we have your continued understanding and support, we remain committed to staying true to our promise: every single order will be fulfilled without compromise. No shortcuts, no neglect—only the standard of service you’ve come to expect from us.

We know you’ve trusted us not only with your purchase but also with your excitement and expectations. That trust is something we do not take lightly. Your patience allows us to keep working diligently behind the scenes and to make sure that once the books are ready, they get to you as quickly and safely as possible.

Frequently Asked Questions

Q: Will my order be refunded if there is a delay?
A: At this time, orders remain active and secure. We are not canceling or refunding pending CGC submissions because the grading process is still underway. Once CGC completes the grading and returns the books to us, your order will immediately move into the fulfillment stage. Rest assured, your order is safe, and we will keep you updated on its progress.

Q: How quickly will my items ship once they return from CGC?
A: Once we receive the graded books back from CGC, we will carefully check them, securely package them, and ship them out within 1–2 business days. You’ll receive tracking information as soon as your order is on its way.

While we can’t speed up CGC’s process directly, what we can do is ensure that the customer experience on our end remains smooth, transparent, and dependable. We’re also exploring ways to provide more consistent communication and updates so you’ll always know what stage your order is at.

The goal isn’t just to deliver products—it’s to build a community where collectors feel seen, respected, and confident in the service they receive. Your feedback, patience, and encouragement are helping us improve and strengthen how we do things.

We know these delays are not ideal, and we deeply value the patience and understanding you’ve shown. Every message of support, every word of encouragement, and every order you place fuels our commitment to serve this community the best we can.

We’ll continue to keep you updated and informed every step of the way. The moment we receive news from CGC, you’ll hear it directly from us.

Thank you again for your trust, your understanding, and for being part of this journey with us. The wait is almost over, and we can’t wait to get your CGC-graded books back into your hands where they belong.

— Ariel Diaz & Team